Assistance to Policyholders and Contract Owners Affected by Texas Floods

July 18, 2025 – We’re here to help you. Our thoughts continue to be with the residents of Texas as they deal with the devastating effects of recent flooding.

We're taking essential steps to help our impacted policyholders through this difficult situation. Because we understand the challenges that you may be experiencing, we're reviewing requests for extensions on the due date of any and all policy provisions or other requirements including the submission of a claim or proof of loss, reporting of information, submission of bills, or payment of funds to those impacted by the flooding.

For additional information or assistance, or if you need to request an extension on any of the above requirements, please call us at 1-866-826-8471, Monday through Friday, from 8:30 a.m. to 6:00 p.m. ET / 5:30 a.m. to 3:00 p.m. PT.