At Vantis Life, we appreciate our customers. Our experienced customer support team is here for you if you need to:
- Update your payment methods
- Change a beneficiary on your policy
- Have a question about benefits
- Or any other need or question you might have!
Things you can do yourself on this website:
- Make a premium payment
- Complete a form and mail or fax to us for multiple reasons:
All correspondence should be mailed to:
Vantis Life
P.O. Box 310
Millville, NJ 08332-0310
Overnight address
Vantis Life
302 High St #310
Millville, NJ 08332-0310
The Penn Insurance and Annuity Company of New York
PO Box 390
Millville, NJ 08332-0390
Overnight address
The Penn Insurance and Annuity Company of New York
302 High St #390
Millville, NJ 08332-0390
Only a policy or contract owner has the authority to make changes to any policy/contract issued by our company. If you are not the policy/contract owner, the release of information or request for changes cannot be accepted even if you are the insured, annuitant or a designated beneficiary.
With proper documentation, changes will be accepted by the Owner's Power of Attorney, Conservator or Personal Representative.
We are committed to protecting your privacy. For details, read our Privacy Policy.
Questions? Call customer service at 1-866-826-8471 or email at customerservice@vantislife.com
Claims
As you navigate through the many difficulties of losing a loved-one, we want to make sure the claims process is as easy as possible for you.
To initiate a claim you can contact us at:
Phone: 866-826-8471, option 4
E-mail: claimsdept@vantislife.com
Note: When filing a claim, you will need to provide a copy of a Photo ID and the Death Certificate.