Managing Challenges Together
Given the evolving status of the Coronavirus (COVID-19), we want to assure you that Vantis Life is committed to providing uninterrupted service to our policyholders, contract owners and financial professionals, while also maintaining the safety and well-being of our associates.
You can count on Vantis Life at challenging times like this. Our financial professionals and associates have dedicated themselves to delivering quality products and services that help you navigate life’s uncertainties, from a position of strength. We’ve been keeping our promises for over 75 years with a record of strong financial performance. We’ve protected what matters most through recessions, wars and pandemics and have always taken the long-term view.
Our legacy of financial strength, fueled by prudent risk management and diversified investment strategy, ensures our claims paying ability remains strong to meet all of our obligations. We are well positioned to handle interest rate changes, market volatility and other disruptors.
Given the current COVID-19 situation, we regularly monitor global and local developments as well as guidelines from the Centers for Disease Control and the World Health Organization. We remain confident in the precautions we’ve taken so far and in our ability to operate our business in a changing environment. We will continue to use our risk management expertise to help see us through this period.
We fully expect to maintain high levels of service and responsiveness to our clients and financial professionals. Our support systems and processes, strengthened by increased digital capabilities, enable us to serve policy holders, contract holders and financial professionals from just about anywhere. All of our associates are set up to work from home and remote systems have been thoroughly tested.
The safety and health of our customers is of the utmost importance to us, and we want you to know that we are here to serve and support you. Vantis Life Insurance Company is offering grace periods for life insurance policy premium payments of no less than 90 days from the initial due date of your next premium payment. In addition, Vantis Life will not report any missed payments to the credit bureaus, we will not charge you a late fee, and we are giving you a 12 month period to pay any premiums missed.*
We are a ready to help and only a phone call away at (866) 826-8471 Monday – Friday, 8:00 am – 6:00PM pm, ET.
*You may be eligible to pay any missed premium if you attest that you did not make timely premium payments due to financial hardship as a result of the COVID-19 pandemic and that you continue to have financial hardship as a result of the COVID-19 pandemic. This opportunity may be available even if we sent you a nonpayment cancellation notice prior to March 29, 2020.